Shipping

We ship from the United Kingdom. Live delivery options and prices are shown at checkout based on your destination.

Dispatch

Orders are typically dispatched within 1–3 business days. During a drop or sale, dispatch may take a little longer — we'll always keep you updated by email.

UK delivery

• Tracked UK delivery, usually arriving within a few business days of dispatch.
• The exact service and cost are shown at checkout.

International delivery

• We ship to most countries. Available options and costs appear at checkout.
• Delivery times vary by destination and customs processing.

Customs, duties & taxes

International orders may be subject to import duties or taxes charged by your local authorities. These are the customer's responsibility and are not included in the price or shipping cost at checkout.

Tracking

Once your order ships, you'll receive a confirmation email with tracking where available.

Delayed or lost parcels

If your order hasn't arrived within the expected window, email us at hello@promisedlevant.com with your order number and we'll help track it down.