Help

FAQ

How do the sizes fit?

Our tees are cut oversized; jerseys and tracksuits follow a true streetwear fit. Each product page has a size chart with exact measurements — if you're between sizes or unsure, email us and we'll help you choose.

When does the next drop land?

Drops are limited and announced first to our community. Follow Instagram and TikTok @promised.levant, or join the list on our home page to get the drop date and early access.

Where do you ship, and how long does it take?

We ship from the UK, within the UK and internationally. Options, prices, and estimated times are shown at checkout. See our Shipping policy for details.

What's your returns policy?

You can return unworn items within 14 days, and exchanges are welcome subject to stock. Full details are on our Returns & Exchanges page.

How should I care for my pieces?

To keep prints and embroidery looking their best: wash cold, inside out, and avoid tumble drying. Care instructions are also on the garment label.

Still need help?

Email us at hello@promisedlevant.com — we reply.